Managed services are IT services that a service provider provides for a company or organization. These are recurring services that are precisely defined in terms of scope and availability. Services to be delivered may include applications, network services, storage space, security or the monitoring of IT infrastructures.
Managed services are not classic outsourcing, as only subareas are outsourced in order to relieve employees. You retain control over the overall IT structure and IT processes.
We support you in the operation and further development of your existing cloud.
Businesses today are confronted with an ever-changing environment and requirements and we help you adapt to the new realities as quickly as possible, for example, by introducing new services that support you in your daily work.
Our expertise in managing AWS saves you from having to train and educate your employees on how to use the cloud, so they can fully focus on the core business. This can save high costs not only for large companies, but also for medium-sized businesses.
The management of services includes recurring services such as the continuous update and monitoring of your existing services and infrastructure, but also the further development of your existing cloud.
Employees can focus on core business
Fast reaction to new requirements
Always up-to-date applications
minimized administrative effort
No time-consuming and cost-intensive know-how development necessary
Elimination of time-consuming routine tasks
Determine your individual service and support for each of your components. In this way, you determine exactly in which areas you would like to retain sole control and which tasks you would prefer to delegate to us. This way you remain agile without losing focus on your core business.
|Operations Management||Services Management|
Guaranteed response time: 30 minutes
Proactive notification of available security updates
Dedicated sales contacts
Troubleshooting in the event of faults in the infrastructure
Configuration changes can be ordered
Monitoring of supported services by system administration (proactive monitoring)
Administration of the operating system and server services
Complete 24/7 administration in the form of operation, monitoring, fault clearance as well as maintenance